Studies of Tourism Professions
The need for well-trained professionals in the global and local tourism and hospitality market is now hugeHotel Organization & Operation ....

The need for well-trained professionals in the global and local tourism and hospitality market is now hugeHotel Organization & Operation
. The prospects for professional development are bright! The department aims to train excellent professionals in the field of tourism businesses

Education Sections

Hotel Organization & Operation
2 HOURS ONLINE THEORY
• Hotel Categories & Hotel Departments (department roles and responsibilities)
• Hotel Organization Chart
Organization & Operation of Food Units Chapter A
6 HOURS ONLINE THEORY + 12 HOURS OF PRACTICE
• The Restaurant as a Business (Historical review – Types of catering businesses – Restaurants within hotels)
• Establishment and Organization of a Food Unit
• Food Unit Equipment
• The Items and the Organization of the Meals
• The staff – Composition and Duties (hierarchy, responsibilities)
• Customer Service Rules – Acceptance and Management of Complaints
• HACCP-ISO
• Pharmacy Organization
• Accidents, fire safety means

Organization & Operation of Food Units Chapter B
• Food Terminology
• Ways of serving
• Rules of Hygiene

Organization & Operation of Food Units Chapter C (bar)
8 HOURS ONLINE THEORY
• Spatial Organization
• Equipment
• Personnel and responsibilities
• Service and sales promotion
• Alcoholic and Non-Alcoholic Drinks
• Management
• Oenology

Housekeeping
4 HOURS ONLINE THEORY + 8 HOURS OF PRACTICE
• Goals
• Department organization
• Personnel
• Operating Rules
• Room furniture and equipment
• Mini bar
• Room dressing
• Technical specifications for room cleaning (cleaning materials, room cleaning, cleaning of common areas, disinfection, mechanical equipment)
• Storage/ Material management (linen storage, linen stocks and inventory, clothing supply management)
• Washing machine/ironing machine
• Lost management
• Ecological management

Practical Study

All seminars include theory and practice.

Training Material

P.O.E.P has created educational material for its students in electronic form that is sent to all upon completion of education.

Also, during the educational seminars all students receive forms using the techniques they apply during the lesson

Certifications

Possibility of obtaining Degree after examinations from Progressive Studies University - PSU

Terms of participation

In order to attend training, you must pre-register by phone & up to 2 days before the start date of the course to pay the necessary deposit to make the reservation.

*The exams include a theoretical and a practical part.

€200 PSU exams optional – PSU Attendance Certificate

INFORMATION
Studies of Tourism Professions
Studies of Tourism Professions Διάρκεια 40 Hours
Studies of Tourism Professions Τοποθεσία Online
ΑΤΗΕΝS
L. VOULIAGMENIS 271
(+30) 211 012 1272
THESSALONIKI
I. TSALOUXIDI 16-20
(+30) 231 040 2360
Contact us for course start information
1000€
*Payment per course available
ATTENDANCE CHOICE
Please select the attendance method for this seminar.
Online

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